Hassle free refund policy

Laptop Clinic Milano - Refund Policy

At Laptop Clinic Milano, your satisfaction is our priority. We understand that sometimes plans change or our services may not fully meet your expectations.
To keep things simple and fair, we offer a straightforward refund policy based on refund vouchers.

Key Features of Our Refund Policy:

• Generous Support Window: You have up to 30 days from the date of service to request support or raise concerns.

• Simple Request Process: To start a refund request, please contact our customer support team at "info@laptopclinic.it". They will assist you with the necessary steps.

• Refund Voucher Issuance: Instead of cash or direct payment refunds, we provide a refund voucher equivalent to the value of the service or product.
  This voucher can be redeemed for any service or product at our office in the future.

• Fast Processing: Once your refund request is approved and any required returns are received, we will promptly issue your refund voucher within a few business days.

• Digital Products and Services: For digital products or services, refunds are also issued as vouchers redeemable for future services or products at our office.

• Exclusions: Some products or services may not be eligible for refund vouchers, including personalized items or those explicitly marked as non-returnable, such as liquid damage repairs. Such exceptions will be indicated at the time of purchase.

Data Backup

To prevent the loss of valuable data, we strongly advise you to create a backup of all important files, including personal and private data, before submitting your device for service.
Please note that LAPTOP CLINIC will not be held responsible for any loss or damage to data on your disk during the repair process or after the service is completed.

Thank you for choosing Laptop Clinic Milano, and we look forward to serving you!